Pet24Care
Experience worry-free pet care with Pet24care – your go-to app for professional pet sitting, dog walking, and more.
Project Background
The product:
Project duration:
Pet24Care is a comprehensive web application designed to seamlessly connect pet owners with a myriad of essential pet services. With a user-friendly interface, the platform allows pet owners to effortlessly find trusted providers for services such as dog walking, pet sitting, boarding, and drop-in visits. Pet lovers can browse through a diverse range of qualified and vetted service providers, ensuring the well-being and happiness of their beloved animals. The application simplifies the process of scheduling and managing pet care services, offering peace of mind to pet owners who can access real-time updates and even communicate directly with service providers.
Oct 2021-March 2021.
The Problem
Most pet owners find it difficult to find the right pet walker nearby on a recurring basis.
The Goal
Design an web application for pet services.
My Role
I was the Product designer of the website from Conception to delivery. I took part in designing and front end development process of website
Responsibilites
Conducting interviews, paper and digital wireframing, low and high-fidelity prototyping, conducting usability studies, accounting for accessibility, and iterating on designs. Wored in front-end development, and fixing UI issues.
Design Procces
Empathize
Define
Stakeholder interview
Desk Research
Competitor Analysis
Personas
User Journey Map
Empathy Map
Ideate
Brainstorming ideas
Prototype
Wireframing
High fidelity design
Test
Observation
Usability Testing
Problem Statement
User Stories
User Research
User Research : Summary
I conducted interviews and created empathy maps to understand the users I'm designing for and their needs. A primary user group identified through research was busy pet owners who don't get time to take care of their pets.
Competitor Analysis
Competitor are :
Pain Points
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Busy schedule and lack of time for pet owners
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Difficulty to find trustworthy and recurring services
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Site Map
Digital Wireframes
Usability studies
Study type:
Unmoderated usability study
Participants:
5 participants
Location:
Length
India,Remote
25-30 minutes
Visual Designs
Mockups
Impact
In the end, the product was able to connect the local pet owners and service providers keeping their pets happy and healthy.
What I Learned
While designing the website application, I learned that the first ideas for the app are only the beginning of the process. Usability studies and peer feedback influenced each iteration of the app’s designs.
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